Complaint #345 Stake Casino India

Uncredited withdrawal for 7 days

By Qwerty123098

4 months ago

TRANSACTION ID: 3309132611

I have not received the withdrawal to my bank account.

Withdrawal date: 25 February 2026

Amount: ₹522.5

UTR: 20260225133841328601

I contacted my bank, and they confirmed that no funds have been credited from your payment provider.

Please find attached my bank statement covering the period from 25 February 2026 until today for verification. I sent an email including all the details and my bank statement, but there has been no reply from your side

Kindly check this transaction with your payment provider and update me.

Thank you

Disputed Casino Stake Casino India

Reason Delayed payment

Amount ₹522.5

Discussion

AskGamblers

• Support Team

4 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Qwerty123098

4 months ago

Yeah this issue is resolved thank you @askgamblers

AskGamblers

• Support Team

4 months ago

Dear @Qwerty123098,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Stake Casino India

• Representative

4 months ago

Dear Qwerty123098,

Thank you for your patience while we investigated your case.

As already communicated by our payment team, following a further review, the payment provider has confirmed that the transaction (ID: 330****611) was rejected by the bank. We can also confirm that the funds have now been successfully reversed to your Stake account under transaction ID:334****809.

You can verify this in your withdrawal history here:
https://stake.com/transactions/withdrawals/banking

If you have any further questions or concerns, please don't hesitate to reach out.

Kind regards,

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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Hi, I have withdrawn 19080 INR on 23 July 2026. The withdrawal id is 3596588138. I have still not received the funds in my account. Please help me get back my funds. I have attached my account statement too. I have complained on their complaint portal too but I have not received an appropriate resolution.

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Money debited from account but not credited in Stake Account

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I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

Since the payment has been independently confirmed as successful by my bank/Paytm and verified by Stake's own system, I am requesting that AskGamblers help facilitate either:

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Stake account username: <removed>

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Stake withholding 10441 INR withdrawal

I made a withdrawal of 12,212/-INR ON 16/07/2026
but after your fees deduction originally i expect to recieved INR 11601/-INR instead of this amount i recieved only 1160/- INR please check and transfer my pending amount this is totally not good
Thanks

Withdrawal Date: 16/07/2026 12:00 AM IST
Withdrawal ID: [3584087238]
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UTR for ₹1,160 credit: [283422301976]

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Dear Sir,

My Stake username is rajroshan316.

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and 5035 INR ID - 3547570749

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I asked their support center, and they are not helping me, replying the same message again and again.

I sent an email to their payment team, but they are also not helping me. I am tired of live support and sending mail to them.

My humble request to you, sir, is to kindly look into this matter and help me to resolve it, please. I also sent them all the required details and my bank statement, but they are still not resolving my case.

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Dear AskGamblers Support Team,

I hope you are doing well.

I am writing to request your assistance regarding two deposit transactions made to my Stake account. The payments were successfully debited from my bank account, but the funds have not been credited to my Stake balance.

I have already contacted Stake Support and provided the necessary information, but the issue remains unresolved. I would greatly appreciate your assistance in reviewing this case and helping me reach a fair resolution.

I have proof of payment and can provide bank statements, payment screenshots, or any other supporting documents if required.

The transaction IDs are:

3564538048

3564491452

I kindly request that you investigate these transactions and help ensure that the deposits are either credited to my Stake account or refunded if the transactions were unsuccessful.

Thank you for your time and assistance. I look forward to your response.

Kind regards,

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⚠️ My experience with Stake support.

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I contacted support and requested one of the following:

* Enable a one-time INR withdrawal, or

* Convert the returned INR balance to USDT so I could withdraw via crypto.

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