Complaint #171 Stake Casino India

Transaction amount deducted but not credited

By Satishi720

1 year ago

I am writing to report an issue with a recent deposit I made to my Stake account. On [insert date of transaction], I deposited INR 1100, but the amount has not been credited to my account yet.

Details of the transaction:

Amount: INR 1100

Transaction ID: 2731222877

Payment Method: UPI

Stake username < sent to the casino >

I have attached a screenshot of the payment confirmation as proof. Kindly look into this issue and credit the amount to my account at the earliest.

Disputed Casino Stake Casino India

Reason Declined payment

Amount ₹1100

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Stake Casino India

• Representative

1 year ago

Dear AskGambler Complaints team,

We respectfully request that you mark this case as "Resolved".

Kind regards,

Satishi720

1 year ago

Thank you ask gambler and stake india for corporation and my issue is resolved

AskGamblers

• Support Team

1 year ago

Dear @Satishi720,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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Money debited from account but not credited in Stake Account

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I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

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Stake account username: <removed>

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