Dear AskGamblers Team,
I am requesting your assistance regarding an unpaid withdrawal from Stake Casino India.
I submitted a withdrawal request for INR 8,075 on 4 June 2026, but I have still not received the funds. I have contacted the casino's support multiple times and complied with all their requests, yet the issue remains unresolved.
I have exhausted all available options with the casino and possess complete evidence, including withdrawal records, transaction history, and communication with support.
I have even added screenshot response from bank saying they don't have record of the UTR provided by stake.
Also, You can see my previous withdrawal of 5700 which shows in my bank statement but not the 8075.
I kindly request that AskGamblers investigate this matter and help facilitate the payment of my pending withdrawal.
Details:
* Casino: Stake Casino India (https://stake.ac/)
* Username: < sent to the casino >
* Withdrawal Amount: INR 8,075
* Withdrawal Date: 4 June 2026
Thank you for your assistance.
Regards,
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Thanks for your support regarding my issue, I have received my funds but there was no proper investigation in the earlier stage from stake side. They just said the transfer is successful without properly investigating it.
I hope they take more responsibility going forward.
Thank you both, you can mark this issue closed.
Baahu
Dear @baahu,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Following a thorough investigation conducted by our payments team in coordination with our payment provider, we can confirm that the transaction 351****651 was rejected and the funds have already been returned to your account balance under transaction number 354****557.
We were able to confirm that you were already aware of this and have since processed another withdrawal, which has now been completed successfully.
We sincerely appreciate your patience while we investigated and resolved this matter.
Kind regards,
Stake Casino India Complaint Stats
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