Casino Complaints

Pending withdrawal of 8075


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By baahu
4 months ago

Dear AskGamblers Team,


I am requesting your assistance regarding an unpaid withdrawal from Stake Casino India.


I submitted a withdrawal request for INR 8,075 on 4 June 2026, but I have still not received the funds. I have contacted the casino's support multiple times and complied with all their requests, yet the issue remains unresolved.


I have exhausted all available options with the casino and possess complete evidence, including withdrawal records, transaction history, and communication with support.


I have even added screenshot response from bank saying they don't have record of the UTR provided by stake.

Also, You can see my previous withdrawal of 5700 which shows in my bank statement but not the 8075.


I kindly request that AskGamblers investigate this matter and help facilitate the payment of my pending withdrawal.


Details:


* Casino: Stake Casino India (https://stake.ac/)

* Username: < sent to the casino >

* Withdrawal Amount: INR 8,075

* Withdrawal Date: 4 June 2026


Thank you for your assistance.


Regards,


Disputed Casino Stake Casino India
Amount ₹8075

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Hi AskGamblers Team,
Thanks for your support regarding my issue, I have received my funds but there was no proper investigation in the earlier stage from stake side. They just said the transfer is successful without properly investigating it.

I hope they take more responsibility going forward.

Thank you both, you can mark this issue closed.

Baahu
User name

Dear @baahu,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Baahu,

Following a thorough investigation conducted by our payments team in coordination with our payment provider, we can confirm that the transaction 351****651 was rejected and the funds have already been returned to your account balance under transaction number 354****557.

We were able to confirm that you were already aware of this and have since processed another withdrawal, which has now been completed successfully.

We sincerely appreciate your patience while we investigated and resolved this matter.

Kind regards,

Stake Casino India Complaint Stats

Resolved 193 / 193
Avg. Amount $258
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Stake Casino India Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 95 out of 95 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Stake Casino India Complaints

See all complaints for this casino
Delayed payment from the casino

Stake.com Withdrawal Issue — ₹38,000 Still Unresolved After a Week

Casino: Stake.com

Issue: Withdrawal not received; account placed under review

Amount in question: ₹38,000

Withdrawal ID: 3733798334

Date initiated: 11 October 2026

Current status: Awaiting review and resolution

Complaint

I am seeking assistance with an unresolved withdrawal issue with Stake.com.

On 11 October 2026, I initiated a withdrawal of ₹40,000. The payment documentation I received showed ₹38,000, and Stake support explained that ₹2,000 had been deducted as transaction fees. However, the ₹38,000 never reached my bank account.

I contacted Stake support several times and followed their instructions. I provided my bank statement, transaction screenshots, withdrawal details, and the additional information requested by their Payments Team.

After further communication, I was informed that my account would be placed under review and that, once the review was complete, the amount would be reprocessed to my bank account. I was also told that the review could take between 2–3 days and a couple of weeks. During this period, I would not be able to log in to my account or place bets.

It has now been approximately a week, and I am still waiting for a clear update on the status of my funds and the review process.

I understand that payment investigations and account reviews can take time. I have cooperated with the requests made by the support team and submitted the documentation requested from me. However, the continued uncertainty about my money has become concerning.

What I am requesting

1. A clear update on the current status of my account review.

2. Confirmation that my withdrawal is being processed and that the funds have been accounted for.

3. A realistic estimated timeframe for the funds to reach my bank account.

4. Confirmation that I will receive progress updates through my registered email address.

I am not looking to create unnecessary conflict. I simply want my funds returned and a clear explanation of what is happening.

I hope Stake's Payments Team can resolve this matter promptly and provide a definitive update.

Withdrawal reference: 3733798334

Thank you to anyone who can offer guidance on the appropriate next steps.

Status solved Resolved
₹38,000