Complaint #125 Stake Casino India

Over a month yet INR 2800 Deposit not credited

By rak.arsenal

1 year ago

Dear AskGambler team,

I reach out to you & the community with extreme disappointment from Stake India. It has been over a month & yet my deposit of INR 2800 is not added to my account. I successfully completed a transaction of INR 2800 on 24th March'25 & it has still not been credited. Customer service response has been unsatisfactory with same reply that it awaiting update from payment provider. I registered with Stake & it's your responsibility to expedite this issue with your payment provider & resolve the issue. Below transaction details & attached screenshots for your reference.

Stake Username - < username removed >

Transaction ID - 2554048321

Transaction Date & Time - 24th March'25, 9.56am

Deposit Amount - INR 2800

Payment Mode - Paytm UPI

My UPI Id - 9987003070@ptyes

Beneficiary UPI Id - mangope@suryoday

UPI ref id - 508314348640

I'm attaching the screenshot for your reference. Awaiting a quick resolution to it.

Disputed Casino Stake Casino India

Reason Amount not credited

Amount ₹2800

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

rak.arsenal

• 1 reviews

1 year ago

Thank you Stake India.

@AskGamblers you can mark this as resolved.

Stake Casino India

• Representative

1 year ago

Dear rak.arsenal,

As you may already be aware, the deposit in question has been successfully credited to your account.
We apologise for the inconvenience this may have caused, and we appreciate your patience throughout this process.
Should you have any further inquiries or concerns, please do not hesitate to contact us.

Kind regards,

AskGamblers

• Support Team

1 year ago

Dear Stake Casino India,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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