Complaint #201 Stake Casino India

INR 24000 Deposit still not credited

By rak.arsenal

1 year ago

I completed a transaction of INR 24000 successfully yesterday via UPI. It's still not credited to my gaming account.

Request your help to kindly get it added asap. Below transaction details for your reference.

Date & Time - 8th July, 8.17pm IST

Reference number -687509381555

Transaction ID - 2809845414

Payment Mode- Local Currency, UPI

Amount - INR 24000

Gaming Username - RAKGUNNER

Disputed Casino Stake Casino India

Reason Delayed payment

Amount ₹24000

Discussion

AskGamblers

• Support Team

1 year ago

Dear @rak.arsenal,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Stake Casino India

• Representative

1 year ago

Dear rak.arsenal,

As you may be already aware, we would like to reiterate the update provided by our customer support, the deposit in question has been successfully credited to your account.
We apologize for the inconvenience this may have caused and we appreciate your patience throughout this process.
Should you have any further inquiries or concerns, please do not hesitate to contact us.

Kind regards,

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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