Complaint #80 Stake Casino India

Deposit Not Receive

By Nilesh1608

1 year ago

I hope you're well. I am writing to inform you that a recent deposit I made has not been reflected in my account. The transaction appears to have been completed on my end, but the funds have not been deposited into my Stake account.

Details of the transaction:

Deposit Date: 31-03-2025

Transaction ID: 2574992496

Amount Deposited: 500 INR

Payment Method: Paytm

Could you please assist me in investigating this issue and ensuring that the funds are credited to my account as soon as possible?

I appreciate your prompt attention to this matter.

Thank you,

stake id [ username removed ]

Disputed Casino Stake Casino India

Reason Amount not credited

Amount ₹500

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nilesh1608

1 year ago

I got my deposit thank you very much

Stake Casino India

• Representative

1 year ago

Dear Askgamblers Complaints Team and Nilesh1608,

As you may be already aware, we would like to reiterate the update provided by our customer support, the deposit in question has been successfully credited to your account.
We apologize for the inconvenience this may have caused and we appreciate your patience throughout this process.
Should you have any further inquiries or concerns, please do not hesitate to contact us.

Kind regards,

Nilesh1608

1 year ago

Still waiting for the money to be shown in my stake account it's been more than 1 week. Please make it quick. Or return my money.

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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Money debited from account but not credited in Stake Account

On 21st July,2026 at approximately 1.27 PM, I deposited ₹20000 to my Stake account via UPI/Paytm.

- The transaction was confirmed successful on Paytm/my bank, with UTR number [620237674083].

- When I entered this UTR number on Stake's platform to verify the deposit, it showed "Payment Verified Successfully."

- Despite this, the amount has not been credited to my Stake account balance.

I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

Since the payment has been independently confirmed as successful by my bank/Paytm and verified by Stake's own system, I am requesting that AskGamblers help facilitate either:

1. Crediting the missing amount to my Stake account, or

2. A full refund to my original payment method

Stake account username: <removed>

Registered email: <removed>

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Withdrawal Date: 16/07/2026 12:00 AM IST
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My Stake username is rajroshan316.

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and 5035 INR ID - 3547570749

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I asked their support center, and they are not helping me, replying the same message again and again.

I sent an email to their payment team, but they are also not helping me. I am tired of live support and sending mail to them.

My humble request to you, sir, is to kindly look into this matter and help me to resolve it, please. I also sent them all the required details and my bank statement, but they are still not resolving my case.

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Dear AskGamblers Support Team,

I hope you are doing well.

I am writing to request your assistance regarding two deposit transactions made to my Stake account. The payments were successfully debited from my bank account, but the funds have not been credited to my Stake balance.

I have already contacted Stake Support and provided the necessary information, but the issue remains unresolved. I would greatly appreciate your assistance in reviewing this case and helping me reach a fair resolution.

I have proof of payment and can provide bank statements, payment screenshots, or any other supporting documents if required.

The transaction IDs are:

3564538048

3564491452

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Thank you for your time and assistance. I look forward to your response.

Kind regards,

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⚠️ My experience with Stake support.

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* Enable a one-time INR withdrawal, or

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