Complaint #98 Stake Casino India

Deposit not credited into my Stake account for 16 days

By GohilAmar

1 year ago

I want to write a complaint about my stake deposit, which I deposited into the Stake account on 22 March 2025.

Still, after 16 days, It's not credited into my stake account. I have mailed them but they are not even replying. I am also providing my Stake Transaction ID and proof of payment as a screenshot.

So please help me with this.

Transaction amount: 1180 INR

Stake transaction ID: 2548805505

UPI transaction Id: 508115265867

Disputed Casino Stake Casino India

Reason Amount not credited

Amount ₹1180

Discussion

Stake Casino India

• Representative

1 year ago

Dear GohilAmar,

As our Support Team mentioned, the issue is currently under investigation with our Payment Provider, and we are awaiting their response.
Please note that since this process involves an external company, we are unable to expedite it.
However, we will keep you informed as soon as we receive any further updates.

We appreciate your understanding.

Kind regards,

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Stake Casino India Complaints

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Withdrawal of 19080 not received

Hi, I have withdrawn 19080 INR on 23 July 2026. The withdrawal id is 3596588138. I have still not received the funds in my account. Please help me get back my funds. I have attached my account statement too. I have complained on their complaint portal too but I have not received an appropriate resolution.

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Money debited from account but not credited in Stake Account

On 21st July,2026 at approximately 1.27 PM, I deposited ₹20000 to my Stake account via UPI/Paytm.

- The transaction was confirmed successful on Paytm/my bank, with UTR number [620237674083].

- When I entered this UTR number on Stake's platform to verify the deposit, it showed "Payment Verified Successfully."

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I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

Since the payment has been independently confirmed as successful by my bank/Paytm and verified by Stake's own system, I am requesting that AskGamblers help facilitate either:

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2. A full refund to my original payment method

Stake account username: <removed>

Registered email: <removed>

Thank you for your assistance in resolving this matter.

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Stake withholding 10441 INR withdrawal

I made a withdrawal of 12,212/-INR ON 16/07/2026
but after your fees deduction originally i expect to recieved INR 11601/-INR instead of this amount i recieved only 1160/- INR please check and transfer my pending amount this is totally not good
Thanks

Withdrawal Date: 16/07/2026 12:00 AM IST
Withdrawal ID: [3584087238]
Requested: ₹11,601 INR
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Short Amount: ₹10,441 INR
UTR for ₹1,160 credit: [283422301976]

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3. Assign senior agent to this case

If no resolution in 24 hours, I will escalate to consumer forum.

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Dear Sir,

My Stake username is rajroshan316.

22 days ago, I placed a withdrawal of 6080 INR ID- 3547754387

and 5035 INR ID - 3547570749

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I asked their support center, and they are not helping me, replying the same message again and again.

I sent an email to their payment team, but they are also not helping me. I am tired of live support and sending mail to them.

My humble request to you, sir, is to kindly look into this matter and help me to resolve it, please. I also sent them all the required details and my bank statement, but they are still not resolving my case.

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Dear AskGamblers Support Team,

I hope you are doing well.

I am writing to request your assistance regarding two deposit transactions made to my Stake account. The payments were successfully debited from my bank account, but the funds have not been credited to my Stake balance.

I have already contacted Stake Support and provided the necessary information, but the issue remains unresolved. I would greatly appreciate your assistance in reviewing this case and helping me reach a fair resolution.

I have proof of payment and can provide bank statements, payment screenshots, or any other supporting documents if required.

The transaction IDs are:

3564538048

3564491452

I kindly request that you investigate these transactions and help ensure that the deposits are either credited to my Stake account or refunded if the transactions were unsuccessful.

Thank you for your time and assistance. I look forward to your response.

Kind regards,

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⚠️ My experience with Stake support.

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* Enable a one-time INR withdrawal, or

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