Payment delayed and no answer

I have an issue with get in touch with this casino. I have no trouble at first, I deposited, played and won a bit also. Everything was ok and I pass trough the kyc and was waiting for my withdrawal. I then send an email after a few days to ask for status in my withdrawal.

I get reply that they needed my bitcoin address for processing the winnings. I then reply back with the btc address and since then I just get the emails in return with postmaster delivery failure. I have tried to send from another email explaining that there is an delivery issue on the way somewhere.

This email gets delivered but I get no answer. I am not sure if this only is an technical issue or its done by purpose. I have no possible way to contact them except this address since they have no live chat and no other email addresses. I really don't know what I can do here so I try this as an option.

I played a couple of times in this casino. However, I used to deposit with my credit card and receive the payout on the credit card. The last time I deposited with Bitcoin but I couldn't choose a method for the withdrawal and the withdrawal was made automatically on the credit card. Withdrawal was pending all the time and casino didn't pay it. There was no response to my emails. Later I had to close my credit card account and so I also cancelled my withdrawal. Now I have the money in the account but I cannot withdraw it. As I said, I cannot choose a payment method for the withdrawal and the casino is still not responding. I attached a couple of screenshots where you can see that I contacted the casino many times but there was no answer. I also attached the screenshot from my casino account where toy can see that the withdrawal can be only withdrawn to credit card and it can not be changed. Since casino does not reply to my emails there is no way for me to get my money. I hope you have enough information now and can help me.