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Spin Casino - Withdrawal 5 weeks pending

UNRESOLVED

Complaint Info

Disputed casino

Spin Casino

Amount

€ 700

Toontoon New Zealand
Posted on December 4, 2020

I Have been waiting for a withdrawal of €700 since the 26/10/2020 I got my account fully verified on the 30/10/2020 but I did not received any money after 1 week I contacted them asking when this would be sent I was told it was been summited and would be with me soon. I then waited 1 more week again went on to live chat asked what was going on I was told some one would contact me between Monday and Friday again 1 week went by and nothing I have tried every week since and im now told this is with management and they cant tell me any more. This is not acceptable to make someone wait and give them no updates I do not get any communication from them I am just left in the dark. I want to know what is going on and when will I get my money?