First redemption for $100 was instant like the site states. I hit for $2000 trying to do multiple redemptions all failed. Say do smaller ones did rejected. Nothing instant. Keep getting told compliance team working on it. My account is fully verified. Email them no response. Ask for supervisor say they are busy. I just want my money. Keep giving me the run around. I don't know who else to speak to. Ask chat and email to send transcripts over of chats. Won't do that. Tried to do smaller redemptions nothing is working. Going on for 3 days now. First day someone told me I would receive shortly. Nothing happened .lied to me
Complaint Info
SpeedSweeps Casino Complaints
- 1 of 3 Resolved
- 1 day Avg. Response Time
- 4 days Avg. Complaint Duration
- 632 USD Avg. Amount
-
Resolved
SpeedSweeps Casino - Redemption impossible
$800
Resolved
SpeedSweeps Casino - Redemption impossible
I have been trying to redeem $800 for 3 days. I was told by their chat to break it into small amounts because it would process quicker. We'll that was ...
Read more -
Unresolved
SpeedSweps Casino - Redemption issues little communication
$1,096
Unresolved
SpeedSweps Casino - Redemption issues little communication
On March 26, 2026, I submitted a redemption request for $1,096. Although the company advertises “instant redemption,” I understood there may be ...
Read more -
Unresolved
SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks
Unresolved
SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks
I submitted all my documents for verification a little over 2 weeks ago and still haven't gotten verified. I contacted support through chat and spoke ...
Read more
Have trouble with SpeedSweeps Casino?