Hello everybody!
I have really bad experiences with SlotsPalace casino. I played there more than a month ago (8.11.2022) and won 3000 euros. Friends, I want to warn you and tell you that it is really slow and difficult to withdraw money from this casino! Stay tuned and I'll tell you more.
I already downloaded on 18.11. all the documents they ask for to verify the account. It took a really long time before SlotsPalace checked the documents and said my account was verified. I contacted the casino several times and explained the situation to them and asked for an explanation as to why they are delaying the payment of the money for so long. They never gave me any explanation.
Now they have paid me most of it in money, although very slowly and 500 euros at a time. It was a big disappointment when I logged into the casino's website today and noticed that they had again canceled my 500 euro withdrawal request. What they have done several times now after verifying the account is canceling withdrawal requests without explanation. It's especially frustrating because SlotsPalace only allows one withdrawal of 500 euros per day and after that the casino waits several days before processing the request.
SlotsPalace casino has not paid me all my winnings, even though I played with them 6 weeks ago and I have actively done my best to get the money. This is an unreasonably long time to wait for a profit of 3000 euros, don't you think so?
I attached a photo where you can see all 6 times casino has canceled my withdrawals - without ever giving an explanation.