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SlotsPalace Casino - Over 8 days now no withdrawal

RESOLVED

Complaint Info

Disputed casino

SlotsPalace Casino

Amount

€ 500

Posted on August 21, 2024

I have been waiting over 8 days now for a €500 withdrawal and every time i use live chat I get a different answer: first was a problem with my payment provider then a problem with delays then they were just too busy

They say it should take three working days but it's not the case, it's beyond frustrating now,

Posted on August 22, 2024

below are the live chat messages i have screenshot

Posted on August 23, 2024

Dear Customer,

Thank you for reaching out.

We would like to inform you that your withdrawal request was processed from our side on 23.08.2024. Please accept our sincere apology for the delay.

Best regards,
Slotspalace.com

Posted on August 25, 2024

i got it now! thank you

AskGamblers
Posted on August 26, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.