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SlotsPalace Casino - I have a delay withdrawal since June 18th

RESOLVED

Complaint Info

Disputed casino

SlotsPalace Casino

Amount

$ 21

pablofco1 Argentina
Posted on July 8, 2024

Hello. I have an account in SlotsPalace since a lot of years. But this time, I have a delay withdrawal since June 18th. I requested a withdrawal of only USD 21, but the brand never proccess it. I contacted them several times and the only answer is that "Ishould wait".

I attach the screenshot with the witdrawal request in pending status.

Can u help me askgamblers, please?


Thanks

AskGamblers
Posted on July 11, 2024

Dear SlotsPalace Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on July 12, 2024

Dear all,

Thank you for reaching out.

Please be informed that the withdrawal in question has been paid.

We hope this helps us reach the resolution of the case.

Best regards,
Slotspalace team

pablofco1 Argentina
Posted on July 12, 2024

Hello. I received the money . Thanks

AskGamblers
Posted on July 12, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.