Impossible to withdraw money

I have tried to withdraw money now for almost two months. First I tried to do it by credit card, which I used for deposits. They declined withdrawal several times and according to them, they had ”technical issues” with credit card withdrawal. They asked me to use e-wallet and asked to make first a deposit. I made a deposit, which was never credited. That method was not available either to use for withdrawal, so they asked me to use Trustly. I deposited by Trustly to be able to withdraw miney with it. Withdrawal was declined several times again due to ”technical issues”. Finally they asked me to send a bank statement for manual payment of withdrawal. Money has never been received by me, but it disappeared from my gaming account balance on 11.12.2025. According to one CS representant, it is paid to me and according to another CS representative, it is not paid yet and ”they are investigating”.