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Slothino Casino - 400EUR withdraw delayed for 12 days

UNRESOLVED

Complaint Info

Disputed casino

Slothino Casino

Amount

€ 400

2 years ago

I played here on 13.11.2022 and won 2647 euros in total. At the same day I uploaded all the needed documents and my account was verified the very same day as the screenshot shows. I then succesfully made couple of withdrawals, and managed to withdraw 2247 euros in total. So, 400 euros is still missing. It failed couple of times, and the last try was made on 16.11.2022 (screenshot). Still, after 12 days, the withdraw is pending! Chat only tells me to wait more.

I decided to make this post as I am very worried if they are going to pay the rest of the money. Very soon it has been 2 weeks since the withdraw. It is weird that they pay over 2000 euros, but then keep the rest (400EUR) pending that long.

Thank you in advance.

AskGamblers
2 years ago

Dear Slothino Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.