Ag Awards

Silver Oak Casino - Yet to receive response on withdrawals

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Posted on May 16, 2014

Hello I sent in all the requested forms and information to get my withdrawals processed and I have yet to hear back from Silver Oak since sending them in and I have sent an email which has not been responded to. I have 4 - $2,500 cash outs pending and would like them all to be processed ASAP.

Thanks, Matt

Posted on May 13, 2013

Dear Player:

We will look into this matter and will get back to you soon

AceRevenue Team

Posted on May 13, 2013

Dear Player:

According to your account report you have canceled all transactions and spent all your balance. No other requests seem pending on the casino.

AceRevenue Team

Posted on May 20, 2013

 Transactions are canceled in this case, without pending withdrawals! Can this complaint be closed now?

Posted on May 23, 2013

Dear AskGamblers:

There are no pending cashouts on player's account.

AceRevenue Team

Posted on May 26, 2013

Dear @datdiddy21,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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