Ag Awards

Silver Oak Casino - Casino wont pay me

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 800
Posted on July 22, 2014

won a little not even a grand just trying out the place cashed out on Jan 30th got all docs approved for withdraw 31st approved for payment feb 6th told ill receive a check and tracking for check in 7 -10 days 12 days later not a single response reguarding my withdraw and there phone support says that cant do anything and the payouts email i was given hasnt responded to any of several emails

Posted on February 27, 2013

Dear Player:

Casino confirmed payment was processed on 2/13/2013 4:44:12 PM. They should have your tracking information by the end of this week

AceRevenue Team

Posted on March 4, 2013

Dear Player

Please contact Fedex to re-schedule another delivery for your $800.00 payment, as they have attempted and you were not home.

In case you still do not have your Fedex tracking number please contact any Silver Oak CS agent and they will assist you

AceRevenue Team

Posted on March 7, 2013

Dear Player:

We know your check has been delivered. Please let us know once it clears


AceRevenue Team

Posted on March 10, 2013

Dear @derekrain,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on April 10, 2013

 This complaint is solved!

Silver Oak Casino Complaints

  • 354 of 369 resolved
  • 2 days avg response
  • 4 weeks avg complaint life
  • 3,002 USD avg amount

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