As it turned out, your payment from the 1st was mistakenly paid to another player's crypto address. :-(
As you already mentioned, we did issue the payment correctly on the 8th. Here are the payments which were issued on that day:
12/8 Paid $2500 (0.04946548) + no Service Fees Bitcoin for transaction #120112206
12/8 Paid $5000 (0.10009309) + no Service Fees Bitcoin for transactions #119964957 ($2,500.00), #119964956 ($2,500.00)
I'm so sorry for the confusion/hassles with that payment.
Your next withdrawal has already been approved and I expect this to be paid later today or tomorrow. Once I have the transaction details, I'll be back with another update.
Hope you're having a great weekend,