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Silver Oak Casino - Still waiting for payment

RESOLVED
Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 386
Posted on November 8, 2018

I have a payment if $386.00 due to me that was withdrawn on Oct 9, 2018 and approved on Oct 19, 2018, for which I have not received a check yet.. every time I call I am told it had been sent to a third party processor. I would like you to help me obtain payment. Thank you. I have been told it is a valid withdrawal

Posted on November 12, 2018

Hi Graceella--

I've checked on your account and I do see that your payment was sent off to our processor (10/23) and is set to be delivered to you, later today.

I'm very sorry for the delay with our processor--there was a bit of an issue, which our processor has been working through.

I wish you all the best,

Tawni

AskGamblers
Posted on November 13, 2018

Dear @Graceella,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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