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Silver Oak Casino will not pay my winnings


2 years ago

I have been trying to withdraw my money from Silver Oak Casino, but I have been unable to. I have been trying to withdraw $1712.80 first I tried using bitcoin method on 2023-11-30 02:58 am and the request was denied on Dec. 07, 02:59 pm then I tried using check withdrawal on Dec. 08, 12:20 am and I haven't received a response from them. I have sent them multiple emails and I haven't been able to reach anyone. No one is responding to me. I need help please withdrawing this money. Thank you!

P.S. All my account details have been verified and up to date.

Disputed Casino Silver Oak Casino
Amount $1712.8

Discussion

User name

Dear @Rexdale123,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Sargon--

This is patently untrue and is exactly as I stated in my previous reply:

"I've gone back and checked on your account and I do see that you cancelled your withdrawal and played the funds down to zero.

At this point there are no withdrawals to be approved or paid."

Tawni
User name loyalty-level-2
This casino won't pay, they rejected my withdrawal 3 times.
User name

Dear @Rexdale123,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Silver Oak Casino Complaint Stats

Resolved 502 / 522
Avg. Amount $3,699
Avg. Complaint Duration 26 days
Avg. Response Time 3 days

Silver Oak Casino Complaints

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