I am hoping you can help me resolve this issue that I have with Silver Oak Casino. I've won several jackpots and have spent the past few months trying to get Silver Oak to pay me.
I requested a payout of $2500 on January 15, 2013. They took a long time to communicate with me but finally told me that their processor wouldn't process the $2500 all at once and they proceeded to break it up into $500 increments. I am still waiting more than three months later for the final $500.
I have since requested additional $2500 deposits and it appears that they intend to pay these requests in the same way as it has already been broken up into increments of $500 in their payout section. They haven't even communicated with me since I questioned the original 2500 being broken up into $500 increments.
They haven't paid these withdrawal requests in the time frame stated on their website (or even close to it!) and i believe they use their processor as an excuse.
I don't trust Silver Oak Casino to pay me the winnings in a timely manner without help from you and that is why I would like to ask you to get involved in this matter.