Ag Awards

Silver Oak Casino - Not payed

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 2002
Posted on July 16, 2014

I won $2002.00 cash out and sent in all the paper work, finally got approved for cash out on oct 28th, 2011. spoke with them many times at silver oak . still havent been payed. i have pictures and proof, of my winnings. Its really been since oct 18th, but they said they never got the paper work, , so they said to email them which i did, .

Posted on November 14, 2011

Dear Player:

Silver Oak Casino sent your payment via check on 11/11. You should be receiving it shortly.

Best Regards

AceRevenue Team

Posted on November 15, 2011

Hello "swarbird"

We looked into this issue on your behalf and found the following::

- After your documents were confirmed, your withdrawal request was sent to the payouts department

- A cheque was sent out on November 11th. You should receive the check later this week, likely by Thursday or possibly on Friday if there was any delivery delay.

Best regards,

The Silver Oak team

Posted on November 16, 2011

well they said they mailed me a check nov 11th, its now nov, 15, havent recived it yet.

Posted on November 16, 2011

nov 16th i recieved a check fro silver oak. thankyou

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