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Need Help Getting Win From July Approved


5 years ago
I currently have (4) pending wins. The oldest in the amount of $2401.25 is from July 29. I also have (3) for $2500 each, one from July and two from August.

I have sent emails and have gone on chat every day for the past month. It has been escalated MANY times and no response. I’m truly at my wits end on what to do?

Please help!!!
Disputed Casino Silver Oak Casino
Amount $11156

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any outstanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank you again for all of your help Tawni. I have now received all wires, do I am all set!

Can you send me an email with your address so I can follow up on the latest win if it goes too long so I don’t need to come back to AskGamblers?

Bonnie
User name
Hi Bonnie--

Congrats on your latest win. ;-)

As your new winnings are not delayed and a part of this complaint, I'd like to ask that we handle that separate from this issue. With this issue, please let AskGamblers know once you've received your final wire.

With the new winnings, I will follow your withdrawal outside of AskGamblers to ensure it is approved and paid within our standard time frame. I've attached my email address (privately), in case you have any questions or concerns, going forward.

All the best,

Tawni
User name loyalty-level-2
I appreciate all of your help Tawni.

I had another win this week. How do I proceed so this one is approved and paid in a timely matter so I don’t have to go and issue another complaint? Is this something you can monitor in a week or two?

Bonnie

Silver Oak Casino Complaint Stats

Resolved 502 / 522
Avg. Amount $3,699
Avg. Complaint Duration 26 days
Avg. Response Time 3 days

Silver Oak Casino Complaints

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