Ag Awards

Silver Oak Casino - I wish I seen this site before playing here!

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 1645
Posted on July 16, 2014

ON 4/30 I finally hit a jackpot at the casino! Yeahfor me I thought. Well my former vip host Carla, rude and not very helpful. Draged the process of my withdrawl out till the extended period. And from what I read here its the norm for this casino.

Yesterday I received 2 payouts from other casinos I play at and when I logged in to ask why I didn't receive my payout from Silver Oaks I got the we couldn't send to your card. Funny I received from the other casinos.

So I sent in more documention yesterday and today the very rude manager Robert continued to tell me its not Sivler Oaks fault its mine. I started keeping the transcripts for all my chats and here it goes.

Im hoping Ask Gambler can help me with this before it turns into months of waiting.


Posted on May 24, 2013

I have received my withdrawl and am very happy Silver Oaks does pay there patrons. Its a long wait but it went thru.


Posted on May 25, 2013

Dear Player:

Your account has not been closed. Your $1645 payment has been processed on 5/22/2013 11:58:57 AM via Pay2Card. You should have it available anytime soon


AceRevenue Team

Posted on May 28, 2013

Dear Player:

Please confirm once your Pay2card payment has been received.


AceRevenue Team

Posted on June 2, 2013

 Kholton, please confirm if you received your payment!

Posted on June 4, 2013

Dear AskGamblers:

According to the processor; player already received her payment. We request this issue to be closed


AceRevenue Team

Posted on June 7, 2013

Yes I did receive my withdrawal!

Posted on June 7, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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