Silver Oak Casino does not pay me my money

Reijo Malmberg Finland
posted on April 13, 2013.

I have Wager no deposit 100€ and won tournament money and i sent I.D and all documents but no answer and cant do whitdraval???is this Casino A JOKE?

posted on April 22, 2013.

Dear Player

We will look into this matter


posted on April 22, 2013.

Dear Player:

First of all please be aware that players from Finland cannot redeem Free Chips "Customers from the certain countries are presently unable to join or may be restricted to play without receiving promotional offers from the casino" http:/­/ww­w.s­ilv­ero­akc­asi­no.c­om­/te­rms­-co­ndi­tions/

You are more than welcome to check Silver Oak's list of restricted countries.

Also, total of 25 Free chips in a row have been redeemed for a total amount of $1724.50 in free chips. No deposits in between were ever made.

As per casino rules only one free chip is allowed per player. "Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second No Deposit Bonus."

Also two different accounts were opened from same IP, computer which is also not allowed.

We have checked and no withdrawal requests were ever made on the casino.

Hope this clarifies your misunderstanding.

AceRevenue Team

posted on April 29, 2013.

 Rules are clear, but broken in this case! Complaint is solved!