I deposited 150 to silver oak on 4 February. I get a confirmation email saying it was processed successfully. I play and get my balance to 1000 over a couple of play periods. I send in all documents and request withdrawal on the 10th for 1000 and start waiting. Later that day I deposit 75 with same card and play slot and lose.
Yesterday (15th) I get informed that the withdrawal was declined, I call and they say that the 150 initial deposit was declined! and that winnings were void! how convenient for them!..
Amazingly enough the 75 dollar deposit was approved right after I lost the money.
I spoke with John..a manager there and he said I need to talk with the withdrawal people...to see if I deposit 150 again, maybe they will honor the winnings. I hope so, otherwise it seems very suspicious!