Complaint #466 Silver Oak Casino

Delayed $531 Payment

By Darren K.

7 years ago

Hello,

First, let me thank you for your time and consideration. Silver Oak approved my Bitcoin payout on December 12, 2018 for the amount of $531. As of today, I have received no funds. Chat support provides no substantial explanation other than, "it should be there soon," or "sorry for the delay."

I even emailed them an updated Bitcoin (Crypto) address, thinking it may expedite the process. I have heard nothing. To top it off, I went on chat support right before writing this and was told to check back on Monday and to have a nice evening. I appreciate any assistance you can provide here.

Thanks much,
Darren

Disputed Casino Silver Oak Casino

Reason Delayed payment

Amount $531

Discussion

AskGamblers

• Support Team

7 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Ocean10

• Pennsylvania

7 years ago

Tawni,

Thanks so much for following up. I did receive the funds this morning. I appreciate all parties' assistance in resolving this issue.

All the best,
Darren

Silver Oak Casino

• Representative

7 years ago

Hi Darren--

I'm sorry for the difficulties you've been experiencing with this.

I've checked on your account and I do see your payment has been issued to your wallet: 1/28 Paid $531 (0.15369677) + no Service Fee Bitcoin for transaction #93672492.

I wish you all the best,

Tawni

Silver Oak Casino Complaint Stats

Resolved 502 / 522

Avg. Amount $3,699

Avg. Complaint Duration 26 days

Avg. Response Time 3 days

Silver Oak Casino Complaints

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