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Silver Oak Casino - Delayed $531 Payment

RESOLVED
Ocean10 Pennsylvania
Posted on January 26, 2019.

Hello,

First, let me thank you for your time and consideration. Silver Oak approved my Bitcoin payout on December 12, 2018 for the amount of $531. As of today, I have received no funds. Chat support provides no substantial explanation other than, "it should be there soon," or "sorry for the delay."

I even emailed them an updated Bitcoin (Crypto) address, thinking it may expedite the process. I have heard nothing. To top it off, I went on chat support right before writing this and was told to check back on Monday and to have a nice evening. I appreciate any assistance you can provide here.

Thanks much,
Darren

Posted on January 29, 2019.

Hi Darren--

I'm sorry for the difficulties you've been experiencing with this.

I've checked on your account and I do see your payment has been issued to your wallet: 1/28 Paid $531 (0.15369677) + no Service Fee Bitcoin for transaction #93672492.

I wish you all the best,

Tawni

Ocean10 Pennsylvania
Posted on January 29, 2019.

Tawni,

Thanks so much for following up. I did receive the funds this morning. I appreciate all parties' assistance in resolving this issue.

All the best,
Darren

AskGamblers
Posted on January 29, 2019.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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