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Silver Oak Casino - Delayed payment of 1008 USD

RESOLVED
Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 747
Posted on September 14, 2021

Hello! I have a pending withdrawals from Silver Oak Casino that I would like to get moving please. I have one for $1008 (about $760 after removal of bonus value). This is a withdrawal that is pending from August 28th.

I would appreciate if we could get this withdrawals in process towards payment. Thank you! ~Matt

Posted on September 18, 2021

Hi Matt--

I'm pleased to tell you that your withdrawal was sent to our processor, Wednesday: 9/15 Paid $747 + no Service Fee for transaction #118244981. I would expect the funds will reach your account early next week. ;-)

As always, I wish you all the best,

Tawni

Posted on September 21, 2021

Still waiting for the payments to hit my bank account! Hasn't hit yet, but I'm sure they will be soon. As soon as they have, I will add a comment accordingly!

AskGamblers
Posted on September 25, 2021

Dear @mo10126,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

mo10126 Iowa
Posted on September 26, 2021

Still waiting for the payments to hit my bank account! Hasn't hit yet, but I'm sure they will be soon. As soon as they have, I will add a comment accordingly!

mo10126 Iowa
Posted on September 29, 2021

Payment is hitting my account today. Complaint can be successfully closed! Thank you!

AskGamblers
Posted on September 29, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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