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Silver Oak Casino - Banned for asking for a refund

RESOLVED
Complaint Info
Disputed casino Silver Oak Casino
Reason Refund declined
Posted on May 16, 2014

I got banned for asking for a refund. I noticed that everytime i was delt s 12 or higher in blackjack (which was often) i would always get a 10 and bust when i'd hit. EVERYTIME! When i was fortunate enough not to bust, the dealer wouls beat me by one. EVERYTIME! When i got blackjack, the dealer would too.

I noticed this pattern and informed them via live chat. Thry said id get a refund in FIFTY days. But 30 seconds later my account was banned.

Posted on November 5, 2012

Dear Player:

We will look into this matter and will get back to you soon

AceRevenue Team

Posted on November 9, 2012

Dear Player:

We are checking with the casino and will get back to you tomorrow morning

AceRevenue Team

Posted on November 9, 2012

Refund was issued. No further action is necessary. Thank you.

Posted on November 9, 2012

Dear AskGamblers:

Please close this issue

Thanks

AceRevenue Team

AskGamblers
Posted on November 13, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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