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Foxy Casino - Trying to fob me off with an old self-exclusion and steal £7,000 from me

UNRESOLVED
Complaint Info
Disputed casino Foxy Casino
Reason Declined payment
Amount £ 7000
outrage2 United Kingdom Message
Posted on June 11, 2018

I won £7000 I got my account verified and ask when my withdrawal would be they said I would have it in 5 business days after 2 days I get a Emil from cassava enterprise security team saying the won’t pay me because I was self excluded from 888 i speak with 888 and they say I was excluded in 2012 what is 6 years ago the self exclusion was only for 5 years and there saying it’s was permanent I have asked to get a copy of my exclusion but have had no reply

outrage2 United Kingdom Message
Posted on June 11, 2018

They are doing every thing and anything to try to avoid paying me wicked jackpots was another cassava casino and that as never been closed because I lost on that one I did get a cooling of period what is different so if they can keep this one open for 3 plus years why did they close the foxycasino as soon as I won a good amount theses people are crooks

outrage2 United Kingdom Message
Posted on June 11, 2018

As you see the previous screen shot about wicked jackpots that it was reopening on the 12/30/2015 now look at the lies theses guys have said

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