Royal Ace Casino - waiting on confirmation

posted on February 8, 2013.

I consider myself an advance player and should have known that most online casinos offering no play thru no, restriction, no max out or hugh crazy promos 9-10 are fake and no to slow paying casinos, Royal Ace fit the bill.

At this point I was given the usual stall tatic - your paymennt went to the processor and we are waiting on CONformation and we have no idea as to when, did I wait that long when I made several depposits to their casino. I admit I should have googled for complaints before depositing but you would think if they are making millions, what's the hold up on a $200 win. I'm going back to club world who's payout is quick, down with Royal Rip off!l

posted on February 13, 2013.

Dear Player:

I will look into this matter and will get back to you soon


AceRevenue Team

posted on February 13, 2013.

Dear Player:

Your payment information is available since 2/6/2013 2:11:17 PM. We suggest contacting any Royal Ace Customer Service agent and request your tracking number. For security reasons we are unable to post it here.


AceRevenue Team

posted on February 14, 2013.

on the day i made the complaint, i received a tracking # and

the next day my check, thank you and i will continue to play at Royal Ace.

posted on February 14, 2013.

 Complaint solved!

Royal Ace Casino complaints

  • 72 of 79 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 2,114 USD avg amount

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