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Royal Ace Casino - Stalling payment of $2300+ for well over a month

RESOLVED
posted on September 14, 2016.

This withdrawal, of $2308, was approved on the 18th August.

It's now nearly a MONTH on and still no payment!

All I get from the guys on live chat is "we don't know a thing as it's been passed to the 3rd party processors"

I just want what's owed to me, this is completely unacceptable and ridiculous.

I look forward to your response

Chris

posted on September 16, 2016.

Hi Chris--

I've taken a look at your account and I do see that your payment was already sent off to our processor on Sept. 6, with the wire being initiated on Sept. 8. At this point, I would expect those funds to be reflected in your account, as I do not see any rejections by your bank.

Please confirm.

All the best,

Tawni

posted on September 18, 2016.

Money finally arrived, thanks.

AskGamblers
posted on September 19, 2016.

Based on submitter's last post AskGamblers Complaints Team is now considering the complaint as successfully resolved and it is being officially closed.

Thank you all for your cooperation.

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