Ag Awards

Royal Ace Casino - No payout

Complaint Info
Disputed casino Royal Ace Casino
Reason Delayed payment
Amount $ 1265
Posted on July 16, 2014

Hello !

I have a problem with Royalace, thank you to intervene s please: here is my query:

I won 17 February 2013: $ 1,265? approved February 22, 2013, we are April 2, 2013 and still no payment request via mail, chat, answer: processor waiting for a response, escalations, ...) I want to get my winnings, which is normal, can it s you help me please? thank you very much



Posted on April 8, 2013

Dear Player:

We will look into this matter and will get back to you soon

AceRevenue Team

Posted on April 10, 2013

Thank you for your reply;

despite all my interventions Royal ace I was finally paid in full one month and a few days after approval in days;

So problem solved and thank you again


Posted on April 10, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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