So I have 3 pending withdrawls from royal ace casino dating back from 11/22. It's now been 2months and my withdraw is still pending. I've always loved them because their promos and coupons are the best along with ragingbull. It's always taken along time to get my payouts but least I've always gotten them. I did just finally get my withdraw from ragingbull yesterday. However eventhough they are sister companies, they are still seperate so I should have gotten paid from royalace as well. Im feeling like they wait till you put a certain amount back into the casino. However I stopped making deposits until I get my winnings. I have always wrote positive reviews and forum posts, but at this point I'm extremely disappointed. I will keep you posted as whether I get my money or not, but I'm notsure my bet would be in their favor.
Complaint Info

Dear @Mitten32,
The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Hi Jennifer--
I apologize for the frustration you've been having with this.
I'm pleased to tell you that your payment was issued to your wallet, Sunday: 1/23 Paid $4159 (0.11690325) + no Service Fees Bitcoin for transactions #84384825 ($2,019.00), #84446204 ($2,000.00), #84446213 ($140.00).
I wish you all the best,
Tawni

Dear @Mitten32,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
RoyalAce paid out not only the 2000 that was requested 2 months ago but they also paid out the other 2 pending withdraws..for a total of 4150. I appreciate the help from this website and I am continuing to play at this casino. Even though they sometimes take forever to pay..they have never NOT paid!

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Royal Ace Casino Complaints
- 285 of 298 resolved
- 2 days avg response
- 2 weeks avg complaint life
- 3,490 USD avg amount
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Resolved
Royal Ace Casino - Withdrawal for $5000 not received
$4,832
Resolved
Royal Ace Casino - Withdrawal for $5000 not received
A few months ago I made two withdrawal requests for $2500. I complied with all documentation requests and requirements from Royal Ace casino. My ...
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Resolved
Royal Ace Casino - Delayed payment of $1,100
$1,101
Resolved
Royal Ace Casino - Delayed payment of $1,100
I submitted a withdrawal request on the 9 of March in the amount of $1100. My request hasn’t even been looked at unfortunately and talking to the ...
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Resolved
Royal Ace Casino - Waiting for my payment
$950
Resolved
Royal Ace Casino - Waiting for my payment
Hello, I have a payout request for $950 from 2/21/22. Today, the 10th day when I asked about it I was told it takes 13 business days. This is new to ...
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Resolved
Royal Ace Casino - is not paying me and mishandling my account
$8,600
Resolved
Royal Ace Casino - is not paying me and mishandling my account
Royal Ace Casino owes me $9,691.50 in approved withdrawals I have not received. Have chatted with customer service many times. They say they are " ...
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