Dear AskGamblers Team,
My name is < full name removed >, and I have been a long-time player at Rajbet Casino. I am writing to raise a complaint regarding a deposit issue that occurred on June 11, 2025.
Issue Details:
Casino Name: Rajbet Casino
Account ID: 41794822
Deposit Amount: ₹10,000 INR
Payment Method: Paytm UPI
Transaction Date: June 11, 2025
I made a deposit of ₹10,000 via Paytm UPI on June 11, 2025. The amount was successfully debited from my Paytm-linked bank account, and the UPI transaction was marked as successful. According to both Paytm and my bank, the payment was successfully credited to the beneficiary UPI ID provided by Rajbet’s payment system.
However, the amount was not credited to my Rajbet Casino account. I contacted Rajbet’s support team, but they claim that the payment was not received on their end.
I also raised complaints with both Paytm and my bank, and both have confirmed that the money was successfully received by the recipient account. I have a screenshot of the transaction as proof.
Request:
I kindly request AskGamblers to intervene and help resolve this issue. The funds were clearly transferred and received, and the issue appears to be on the casino’s side or their payment processor. I would appreciate your help in ensuring my ₹10,000 is either credited to my account or refunded.
Please let me know if you need any documents, including screenshots or bank statements, to support this complaint.
Thank you for your assistance.
Best regards,
< full name removed >