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QueenVegas Casino - Declined 2.000€ Payout

RESOLVED
Todessoldat9 Germany
posted on October 17, 2018.

I have been waiting for several days and should subsequently upload documents for my payout of € 2,000 although I have ever received a € 500 payout from the same casino, the pay was declined even though I submitted documents and these were confirmed the second time, the support is absolutely out of reach and has never responded to an e-mail from me.

Todessoldat9 Germany
posted on October 17, 2018.

In the meantime, an e-mail came with the request to upload a bank statement, which I did on it and this was removed as a duplicate. (?!) Then my payoff was again rejected without comment and no one responds to requests.

posted on October 18, 2018.

This has been paid now

Thanks

QV Team

AskGamblers
posted on October 18, 2018.

Dear @Todessoldat9,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Todessoldat9 Germany
posted on October 18, 2018.

Yes it's been resolved.
8 Days later, Never Play there again.

AskGamblers
posted on October 18, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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