I have to write my first complaint with the hope that Pokernox will respond and somehow allow me to pay out my €100 prize.
I don't understand that Pokernox.com shows many options to the customer even though they are not really available to the customer. First of all the support is offered via live chat which does not exist. I have tried to contact you via the contact form several times. Since then more than a week has passed in which I have not received a single response.
Furthermore, there are different payment methods available to the customer. And here it comes to my actual problem. I tried with Neteller and Paysafecard to make a minimum deposit of 20,-€ to activate the withdrawal options. Both transactions could not be executed due to country restrictions. I don't have an Ecoaccount and don't have a credit card. So how do I withdraw my money???
I am willing to write several complaints, not only on askgambler.com, until they offer me a solution where I can get my money.
Will - ---777---WILL