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Delayed $1,200 payment for over 2 months


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By Ben V.
10 years ago
Message on forum
requested and had withdrawal approved first week of April, have been waiting and checking in every week. For over a month I have been told that it would be in my hands by the following Friday. Have since had my free spins removed and no progress. Only $1,200 but every other site says payouts are cashed in 14 days.
Disputed Casino Planet 7 Casino
Amount $1200

Discussion

User name
Hi Ben--

I'm happy to tell you that your tracking arrived late this afternoon. You can expect delivery tomorrow morning (Thursday) by 10:30. :-)

Again, apologies for the delays.

Have a wonderful weekend,

Tawni
User name
Hi Ben and AG--

Just to clarify, there is one more payment which is on its way--I'm just waiting for the tracking on it.

As soon as I have the tracking (hopefully by tomorrow), I'll be back with an update.

All the best,

Tawni
User name
Dear Ben,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.
User name
Hi fb_10154312606144047 --

I'm terribly sorry I was unable to post yesterday (I had to take the day off). I checked this morning on your tracking and I'm happy to see that 3 payments were already delivered to you, yesterday. :-)

Your most recent withdrawal is already in process and I would imagine I'll receive tracking on this, early next week. Of course, I'll update when I have more information.

Have a wonderful weekend,

Tawni

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

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