On 6/21/2013 4:47:33 PM you've redeemed a Free Chip with Code COMEBACKAUG
On 7/5/2013 4:40:36 PM you've redeemed a Free Chip with Code JULY2013 and requested a cashout on 7/5/2013 7:22:36 PM
Please be aware that only One Free Chip in between deposits is allowed; therefore winnings on free chip JULY2013 were voided since there was no deposit detected in between free chip COMEBACKAUG and free chip JULY2013
As per Planet7Casino rules:
"Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second No Deposit Bonus."