Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal of $779 not paid yet


3 years ago

I was researching this casino group online and saw that there is someone on here that might be able to help me.

I have a $779 withdrawal on planet7 along with 2 other of their sister casinos from back in early January and the casino only paid half of my withdrawal and the rest has just been sitting for 6 weeks.

Disputed Casino Planet 7 Casino
Amount $780

Discussion

User name

Dear @Samjohnson,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Samuel--

I apologize for the delays you've encountered with this.

I'm pleased to tell you that your payment was issued to your wallet, Friday: 2/17 Paid $780 (0.03278154 ) + no Service Fee Bitcoin for transaction #207187585.

I wish you all the best,

Tawni
User name

Dear Planet 7 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

See all complaints for this casino