What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Planet 7 Casino - Waiting on payments

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 5000
Posted on April 14, 2020

Been waiting on payout since before March 6. Some how all my payments withdrawal has been change to March 6 even tho I won different days. I already contact planet 7 once and they said they was gonna fix the problem and send out payments and I'm still waiting on the payments. Hopefully you can help me out with this situation

AskGamblers
Posted on April 14, 2020

Dear @Getmbiyrich,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on April 18, 2020

Hi Richard--

I've reviewed your account and from what I can see, all of your withdrawals have now been paid:

4/17 Paid $500 + no Service Fee for transaction #152545545
4/15 Paid $4000 + no Service Fee for transactions #152472141 ($1800), #152472142 ($800), #152472143 ($500), #152472144 ($900)
4/4 Paid $487.50 + $12.50 Service fee for transaction #151571088

The payment set up on the 4th has already been confirmed as completed by our processor. Regarding the two recent wires, I would expect you'll find those in your account towards the end of this coming week. ;-)

I hope all is well with you and you're staying healthy and safe...

Tawni

AskGamblers
Posted on April 18, 2020

Dear @Getmbiyrich,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on April 18, 2020

As always thank u so much for your help

AskGamblers
Posted on April 22, 2020

Dear @Getmbiyrich,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

AskGamblers
Posted on April 22, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy