I submitted a withdrawal request on 08/01/18 for $300. It was not approved until 08/22/18, over-extending past the 7 business days stated in the terms and conditions. Its been 10 business days, and again they are over-extending past the 7 business days stated in their terms and conditions.
When I spoke to a rep on live chat on 09/01/18, I was told that it still had not been processed and issued.
I have spent my share of money into Planet 7's website, so much that I am a "VIP" member, whatever that means, judging by the way they treat their guests/patrons.
I would like Planet 7 to hold true to their word.