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Still unpaid after over 4 months since check approved


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By regepa
7 years ago
Message on forum
I have played at planet 7 for years and know that it takes alot longer than they state on the website to get paid.All my paper work is in order .ihave checks that were approved for payment as far back as 1/22/19 .Now this seems way longer than the 7 to 10 days from approved payment the website states .Could you please help me to recieve these following payments
1025$approved 1/22/19 762$ approved 4/29/19 512$ approved 4/29 616$ approved 4/29. All payments have been approved for payment from planet 7. I have spoken to representatives several times they have been polite and helpful but they all tell me i just have to be patient .i like to consider my self a patient person but 4 and 1/2 month is a bit long
Thank you Regepa
Disputed Casino Planet 7 Casino
Amount $6452

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Dear Tawni and ask gamblers
Received transfer today .I consider this issue taken care of thanks to both of you. By the way Tawni I am having same issues on silver oak ,I know your busy but I don't know if you could help over there I would hope that would be taken care of with out using this forum.
Thanks Regepa
User name

Dear @regepa,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

User name
Hi Regis--

I've checked our processor detail and I see your last wire was confirmed as completed on the 8th. I would imagine by now, the funds would be in your account. Can you please confirm?

Much appreciated,

Tawni

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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