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Planet 7 Casino pulling their bonus.


After playing at Planet 7 Casino for a year now, they offered the "unlimited" bonus of "Mycard210". With no playthrough or minimum/maximum payout. I like those type of bonuses, even though they are smaller, because of the playthrough. I went to deposit today and I am barred from using that bonus anymore because I am a "skilled" player. Even though I have never withdrawn money from them, I am banned from using this bonus. Per the chat teller, management said I am a risk?????? From what?????

Disputed Casino Planet 7 Casino

Discussion

User name

 This complaint can be considered as solved!

User name

Dear AskGamblers:

As mentioned above; player is entitled to claim their bonuses to be credited manually anytime by Planet7 CS.

RTG technical issue with that bonus is still pending to be solved but that should not affect the player.

Best Regards

AceRevenue Team

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 Can we close this complaint as solved?

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 Any updates?

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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