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Payout Taking Forever


I have had no major issues with Planet7 since i joined other than the lenghty payout, which is fine, cause they eventually payout. But i requested a withdraw of 275 from them back in October through bank wire. It did not get approved beg of November, My bank declined the wire, so it got sent back to my balance, which was 220. I replayed some to get my balance back to 275 (which was the max cashout for the bonus i used) and did another withdraw, but after emailing back and forth with their payouts department, they said i could withdraw to bitcoin, i provided my bitcoin address and selected the bitcoin withdrawal. That happened on November 20. it has been in the withdrawal stage since then, i constantly ask what's the holdup and they constantly tell me they will prioritize my withdraw, and send emails to the withdrawal team. Still nothing, it has now been almost a month for them to just resend something that they already tried to send. Not sure why its taking this long.
Disputed Casino Planet 7 Casino
Amount $275

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Issue resolved. Payment received this morning!
User name loyalty-level-2
Since writing this, before it published on here, they have approved my withdraw. It is a Bitcoin withdrawal , so it should be quicker, I will leave this as unresolved until I get the payment.

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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