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Planet 7 Casino - No winning after 8 weeks

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 1000
wsue Virginia Message
Posted on July 24, 2021

I won $1000 on May 29th, I have provided the documents that were requested. I have chatted with customer service reps several times, but I still have not been paid.

My case has been "escalation and expedited", since June 9th. Still no money. I have attached two of the chat transcripts and the message below from my withdrawal page.


Pending Withdrawals

You have 1 withdrawal in process.

Request ID

#14404512

Date

5/29/2021 12:21:03 PM

Method

Wire Transfer

Amount

$ -1,000.00

wsue Virginia Message
Posted on July 27, 2021

payment received, thank you

AskGamblers
Posted on July 27, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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