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Planet 7 Casino - No payments processed yet

77 hours left for Planet 7 Casino to respond.
Posted on October 20, 2019

I know had a issue getting emails to them to verify my account. However that's was solved and my "free express wire transfer" for 750 has yet to be approved. I also have 2400 for a check that is not approved either. I have emailed them 2 twice now to be response and the live chat just tells me that I have to talk to payments

Posted on October 22, 2019

So the 750 is gone from the withdrawl area I will let you know when I receive the fund still waiting on the 2400.. but I goofed and resubmitted it. So we shall on that too for 2350 now.

Posted on October 26, 2019

Hi Sarah--

I apologize for the frustration you've been having with this.

I've reviewed your account and there is a small question relating to your wire details. I'll be sending you an email regarding this, shortly--as soon as I receive the necessary information, I'll arrange for your withdrawal to be paid.

All the best,

Tawni

Posted on October 28, 2019

The 750 is still not in my account. I have not received any email from the payment as stated above. The 2350 is still pending as well. They are both now after the terms the casino says they will payout. This is ridiculous.

Posted on November 1, 2019

Hi Sarah--

I apologize, as I was a bit confused as to what exactly we needed regarding your wire details.

Please check your inbox--as soon as possible, please get back to me with this one necessary bit.

Much appreciated,

Tawni

Posted on November 4, 2019

The 750 is still not in my account. With bank transfer it usually takes a few hours to up to a day its suppose to be a Express transfers well. So not sure why it's not in the account yet. The 2350 is still not approved. I did recieve her email and replied right away. She got back to me and said she was letting her manager know and it should all resolve. I will keep u updated.

AskGamblers
Posted on November 4, 2019

Dear Planet 7 Casino,

Please let us know if there's some update regarding this case.

Posted on November 8, 2019

Hi Sarah--

Your first withdrawal has already been sent to our processor: 11/4 Paid $750 + no Fee for transaction #143588398. I would expect the funds will reach your account, early next week.

I'll be back in a few days with an update on your next withdrawal...

Tawni

AskGamblers
Posted on November 11, 2019

Dear Planet 7 Casino,

Please let us know if there's some update regarding this case.

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