I have been trying to get help with these withdrawals since December 15, 2018. 12-15-18 $775 - bonus = $540, 12-31-18 $2500- bonus= $2100 and 1-6-19 $500 no bonus = $500. I know there are three procedures each taking 5 to 10 days, managers approval, bank approval and the sending the check. I feel this is reasonable. We are now heading for day 70, not reasonable. First it was papers not filed, but I had reference # that show they were. I called 1-88-402- 2064, recording to leave message, never received a call back. Then it was the rep. Ruben, Sammy, Tom, Alex, Jenneifer. All nice people, but pushing the same talking points. I am 74 and really do not have all that much time left. Special note: I have been gambling on-line for three years. I have never had trouble getting paid. November changed all of that. Royal Ace owes me 4 checks, Planet 7 owes me 3 checks, Captain Jack owes me 2 checks, Prism owes me 1 check and Wild Vegas owes me 1 check. Askgamblers has been trying to help me , thanks.
Tawni seems to be the rep for all the casinos but she has to be a very busy person. coalman Robert C