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Planet 7 Casino - Month-Long Bitcoin Payment Delay

RESOLVED
sgumz03 Florida
Posted on December 13, 2018.

Hello,

I requested a bitcoin withdrawal on 11/11/18. This withdrawal was approved on 11/21, and should have been paid within 10 business days according to Planet 7’s terms and conditions. I have checked with the casino every day, and my withdrawal has been “escalated,” but still not processed. I really don’t like filing complaints, but it seems like the only way to get any movement on these withdrawals. Please help! Thanks :)

AskGamblers
Posted on December 13, 2018.

Dear @sgumz03,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

sgumz03 Florida
Posted on December 13, 2018.

Of course, I believe the requested withdrawal amount was $425.

sgumz03 Florida
Posted on December 14, 2018.

Hello, this withdrawal was successfully processed this morning and this complaint can be closed. Thank you for your help!

AskGamblers
Posted on December 14, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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