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Planet 7 Casino - Long wait past time frame

RESOLVED

Complaint Info

Disputed casino

Planet 7 Casino

Amount

$ 1030

Posted on January 24, 2022

I have been waiting since 01/03/2022 to receive my winnings in the amount of $1,030 transaction id: #15357441. It is now 01/22/2022 past the time frame that I should have already been approved and received winnings. I have spoken to 2 agents that told me that they will escalate and have escalated it but to this day I am still waiting to get the crazy runaround. I just need help to receive my funds. Thank You in advance. I have attached pending transaction details.

Posted on January 28, 2022

Hi Lakeisha--

I screwed up. I'm so sorry, but I did not see the new complaint notice for this and I've only stumbled upon this, just now.

Please give me until later today and I'll be sure to check in on your account and come back to you.

Tawni

Posted on January 29, 2022

Hello goodmorning, I just wanted to inform you all that i just received my bitcoin. Thank You so much for your help!

AskGamblers
Posted on January 31, 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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